What should I try first?
Start from Everyn's own sign-in route so the app can create the security state required by the managed login flow.
- Open Sign in instead of a saved identity-provider URL.
- Use the email address associated with your Everyn account.
- If the managed sign-in page offers account recovery, complete it there and return to Everyn.
- If the page loops or returns an expired-session message, close the stale tab and start again from the sign-in link.
What should I send support if it still fails?
Email help@geteveryn.com with the account email, the approximate time, the page you reached, and the exact visible error. Include a request ID if one appears.
- Remove passwords, codes, and sensitive customer data from screenshots.
- Say whether the failure happened before or after the managed sign-in page.
- Include the browser and device you used.
See Contact support for the complete support checklist.